Vera
Dittmar
“The
appreciation and understanding of value diversity”: an evaluation
of a value diversity intervention at the University of Stellenbosch
South Africa has made a remarkable transformation
from an openly racist to a tolerant and democratic nation. The transformation
process removed the legal barriers between subgroups that formerly
postulated separate development for the various racial groups and
restricted the contact between individuals to a major extent. In present
day society, one can observe the transformation process in that South
African citizens from different backgrounds have to develop new patterns
of communication and interaction. This process was mirrored in the
student culture of Stellenbosch.
The first objective of this study was to research
how individual students experienced their social and academic environment.
Since student relations do not always conform to the University norm
of mutual respect for human diversity, the University felt the need
to facilitate an intervention for valuing human diversity. The second
objective of this study was to evaluate the process of the intervention,
focusing on the programme context, the programme activities and the
program theory. In addition, the impressions of workshop participants
were studied.
In order to conceptualise the research objectives,
the theoretical principles of valuing diversity were discussed in
the form of a purposive literature review on the social psychology
and sociology of stereotyping and related processes, which were examined
as barriers to valuing diversity.
The Value Diversity Intervention was implemented in
August 2001. The intervention aimed to heighten students` awareness
of the diversity of the student body and to improve the interaction
among the various student subgroups. The intervention was designed
as a workshop and included 50 students from various backgrounds who
were living in the University residences.
Two evaluation types were utilised in this study,
i.e. the evaluation of perceived needs and the evaluation of the intervention
process. The research questions were clarified and the specific methods
for gathering and analysing the data were specified. In addition,
the aspect of validity and the quality of the obtained data were reviewed.
The evaluation of perceived needs showed that individual
students perceived the student population to be divided into minority
(‘coloured’, ‘black’) and majority (‘white’)
groups. Even though group membership did not affect specific instances
of intergroup relations (e.g. individual friendships), it had implications
for the social atmosphere on campus, which was characterised by a
lack of intergroup contact and a domination by the majority group.
Accordingly, minority group members interpreted the social atmosphere
more negatively than majority group members. Hence, minority group
members perceived a need to improve intergroup interaction.
This analysis indicates that a value diversity intervention
may be beneficial. This corresponded to the view of the Department
of Student Affairs, which arranged the Value Diversity Intervention.
The evaluation of the intervention highlighted both
negative and positive aspects. Firstly, the intervention design did
not include the promotion of the intervention itself, which might
have been essential making students interested in the diversity topic
and in motivating students to participate. Secondly, the intervention
did not address the specific diversity challenges as experienced by
students of the University of Stellenbosch. Students expressed concerns
regarding the applicability of the provided information in their daily
life. Thirdly, the workshop focused mainly on stereotypes. Yet, the
possible effects of stereotypes were not sufficiently discussed. In
addition, a large number of stereotypes were listed, but these were
often biased due to the lack of participants from diverse groups.
Further, no workshop technique which questioned the presented lists
of biased stereotypes was applied or generated. Besides these technical
considerations, it should be noted that stereotypes in general perpetuate
the division between subgroups. Thus, the workshop focused to a large
extent on past and present aspects, which divide the student population,
instead of focusing on uniting issues.
The described negative aspects might have been balanced
by one of the four observed workshops. This specific workshop was
characterised by a small amount of participants and a positive presentation
of one of the main facilitators. This resulted in a productive discussion,
where the participants used the possibility to reflect on the current
situation out of their perspective and reflected upon the contributions
of the facilitator. Students might have been motivated to take positive
impulses of this workshop in their daily life.
Based upon this research, recommendations can be determined.
Firstly, the promotion of the intervention should emphasize the desirability
of diversity values and highlight the personal potential benefits
to participants. Secondly, it might be useful to acknowledge differences
between students, but to place a greater emphasis on similarities,
i.e. on aspects that connect students. Thirdly, the curriculum of
the intervention should be modified to cater especially for student
needs. Fourthly, the selected workshop components should achieve an
equal balance between lecture parts and interactive elements. Participants
should have the possibility to take an active part in the intervention
if they are interested in doing so. The final recommendation entails
that future interventions should be based on a comprehensive, sustained
strategy with long-term goals. These strategies should be integrated
in the already existing infrastructure of an institution.
This intervention has to be understood as a contribution
to the transformation process that South Africa is currently undergoing.
Based on the recent discussion at the University of Stellenbosch about
the adoption of a comprehensive diversity strategy, it is hoped that
this singular intervention will be linked to further contributions
in this transformation process.
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